Frequently Asked Quesitons
Where are you located?
We are centrally located just north of the Rogue River off the Grants Pass Parkway and M Street at 1100 SE Milbank Rd, Grants Pass, OR 97526. We are an easy drive from everywhere.
Do you have a cart I can use?
We do! We are happy to provide you with a dolly during office hours to help you move your belongings into your unit. Or you can use a cart for our inside units.
Are your units heated?
Yes, we do offer some interior, heated storage units. Certain conditions apply. Call with any questions.
Can I reserve a unit?
Yes. You can reserve a unit Online in "View Rates" section if there is a"Reserve" button to the right. Use your credit card to reserve unit for 7 days for a fee. Then come to office to sign rental agreement during office hours. Driver's license required and other information must be provided. Call with questions.
What about safety features and your facility rules?
We maintain the fenced, well lighted and gated property. You receive a personal gate access code to use at our entrance and exit gates. See the Rules and Regulations posted.
Do you sell other storage products?
Yes! We offer Disc Locks and Tenant Insurance for your convenience.
What are your office hours?
Open: Anytime by Phone call Monday-Friday . Office Hours: Tuesday and Thursday 10am - 5pm. Closed: Saturday and Sunday. Due to virus precautions, Window Service is available during regular office hours, and we follow posted COVID safety procedures. We encourage contactless payments by phone.
We welcome Business by Phone, Online and Appointments, and will return your call as soon as possible.
When can I access my storage unit?
We offer a generous timeframe for you to access your unit. You can come by any day from 5:00 am – 8:00 pm. Please leave facility by 9:00 p.m. Access requires a signed rental agreement and currently paid balance.
Do you offer online bill pay?
We do! We are happy to set up an account to make your leasing experience easier! You may manage your own payment online.
Do you have drive-up access?
Yes! Our ground-level storage units have drive-up access. Heated units are accessed by a ground level, wide hallway with access doors to the hallway.
Do you offer storage for a vehicle?
Yes! You can store a vehicle in larger units. A Vehicle storage addendum is required and certain rules and conditions apply. Please call for details. There is no outdoor parking for boats or vehicles